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Abu Dhabi · Shk. Rashid Bin Saeed St / Rabdan St · Hotel

Novotel Abu Dhabi Al Bustan

8.2· 113 reviews

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05 · The mood

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06 · Your room

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07 · The details

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Why we picked it

Experience luxury and comfort at Novotel Abu Dhabi Al Bustan, where every detail is designed for your ultimate relaxation and enjoyment.Spa and Wellness…

Experience luxury and comfort at Novotel Abu Dhabi Al Bustan, where every detail is designed for your ultimate relaxation and enjoyment.

Indulge in rejuvenation at our exclusive spa, offering massages, body treatments, and facials, ensuring a serene escape from everyday life. Unwind by the outdoor pool, soak in the hot tub, or indulge in a revitalizing sauna session.

Savor international flavors at our renowned Pepper Restaurant or enjoy 24-hour room service from the comfort of your room. Our bar/lounge and poolside bar offer a delightful selection of drinks to complement your stay.

Stay connected with complimentary wired and wireless internet access throughout the hotel. With a fully equipped business center and spacious meeting rooms, we cater to both leisure and corporate travelers.

At a glance

  • Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Check-out 12:00 PM

Facilities

Meeting roomsFull-service spaFitness facilitiesHealth or beauty spa nearbyExpress check-outElectric car charging stationNo single-use plastic strawsComprehensive recycling policyNo single-use plastic stirrersNo single-use plastic water bottlesNo single-use plastic soda bottlesGuest education on local ecosystems and cultureSustainability/community reinvestment (10% revenue or more)Free WiFi

Rooms & rates

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Guest reviews

What guests say.

Rasoul

4.0

No untensile was provided

October 2025

Mohsinkhan

4.0

No comfort bed

August 2025

kumar

2.0

Not a good option for families

July 2025

Ravi

2.0

Nothing

July 2025

Brittney

2.0

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

July 2025

M

10.0

Fantastic

July 2025